Knowledgebase - Mailhappen

Payment Terms Our service is prepaid. You pay upfront annually. We will activate the service once the payment...

Credit Card Transaction We accept Credit Card payment via PayPal. You can use Visa, Master and every brand that PayPal is...

Bank Transfer or Cheque Deposit You can write check or bank transfer. This process is manual and you must send us the bank slip...

Refund Policy Below is the refund policy: Cancellation of service signed up within 30 days Full Refund...

Upgrade or Downgrade Service When you Upgrade a service, we will charge prorated fees. i.e. you will pay only the difference...

Service Suspension and Termination Our system will generate an invoice 30 days before the renewal date of a service. The renewal...